39 Emplois pour Application Support Specialist (Onsite In Markham, Ont) - Canada

IT Procurement Specialist

Kitchener, British Columbia Canadian Solar Inc.

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Emploi consulté

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Description De L'emploi

Company Summary:


At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.


Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.


Location:


This position is located in our Kitchener, Ontario office in Canada. Hybrid/flexible schedules available with flexibility to work from home 1-2 days a week as business allows.


Position Summary:


We are seeking a IT Procurement & Contracts Manager to support our global IT operations. This role focuses on vendor management, IT procurement, contract governance, risk management, financial tracking, and project/program delivery . You will optimize vendor relationships, streamline procurement, ensure financial transparency, mitigate operational risks, and deliver programs with robust financial and operational controls. You will also collaborate with IT, procurement, finance, compliance, risk, and legal teams worldwide, playing a key part in the successful delivery of IT projects and services.


Key Responsibilities


Vendor Relationship & Contract Management

  • Manage the end-to-end lifecycle of IT vendor relationships, including selection, contract negotiation, onboarding, and offboarding.
  • Track contract lifecycles, including renewals, expirations, and compliance milestones; proactively drive renewal and sourcing strategies.
  • Support contract negotiations to optimize pricing, SLAs, and terms & conditions.
  • Act as a primary point of contact between vendors and internal IT/business teams for contract, performance, and billing inquiries.
  • Monitor vendor performance and conduct periodic reviews to ensure service quality and compliance.
  • Maintain a centralized repository of all IT vendor contracts , categorized by business unit, region, and service type.


IT Procurement & Compliance

  • Coordinate global IT procurement processes, ensuring compliance with corporate procurement policies and regional regulations.


IT Financial Management & Analysis

  • Partner with IT finance and procurement teams to manage IT operating and capital budgets, including purchase orders, invoice processing, accruals, and cost allocations.
  • Provide financial analysis and reporting on IT vendor spend, ensuring alignment with project budgets and annual operating plans.
  • Support financial forecasting, cost optimization initiatives, and spend consolidation efforts.


PMO and Project Support

  • Support PMO governance processes , ensuring vendor deliverables and procurement activities align with project delivery goals and timelines.
  • Collaborate with project managers to ensure vendor contributions are delivered on time and within scope.
  • Contribute to PMO reporting and dashboards , highlighting contract status, vendor performance, financial risks, and procurement bottlenecks.


IT Risk Management

  • Identify, assess, and track IT operational risks and vendor-related risks across contracts, service delivery, and procurement activities.
  • Work with cybersecurity, legal, and compliance teams to ensure vendor engagements meet risk, privacy, and security requirements .
  • Maintain risk registers and escalate critical vendor or project risks to IT leadership and the risk management office.
  • Assist in audits and risk assessments related to vendor compliance, license usage, and IT controls.
  • Promote adherence to risk management frameworks (e.g., ISO 27001, NIST, SOX) across IT operations and third-party engagements.


Process Governance and Documentation

  • Standardize and document IT procurement, vendor engagement processes, contract templates, and workflows.
  • Ensure procurement, contract, and vendor documentation is maintained, compliant, and easily accessible for global teams.



Cross-functional Collaboration

  • Work cross-functionally with procurement, legal, finance, and business unit leaders to align vendor engagements and contract terms with strategic goals.
  • Assist business units in understanding vendor capabilities and existing contracts to avoid duplication or gaps.
  • Serve as a cultural and language bridge for cross-border collaboration , particularly with Chinese vendors and teams.


Required Qualifications

  • 7 – 10 years of experience in a Project Management Office (PMO), IT procurement, IT financial management, or vendor management role.
  • Strong understanding of IT vendor lifecycle management, contract negotiation, and procurement processes.
  • Experience managing IT Financials, including purchase orders, invoicing, and budget tracking.
  • Proven track record of supporting global IT operations in a matrixed, multicultural environment.
  • Proficiency with tools such as SharePoint, ServiceNow, Excel, and project tracking platforms (e.g., Smartsheet, MS Project, Jira).
  • Excellent organizational and communication skills with strong attention to detail.
  • Fluency in Mandarin Chinese and English, both written and spoken.


Preferred Qualifications:

  • Experience working in global IT environments with multiple business units and regions, especially in China and North America.
  • Familiarity with legal, compliance, risk, and procurement processes related to IT contracts.
  • PMP, CAPM, or equivalent project management certification a plus.
  • IT outsourcing and risk control experience or certification will be a big plus.
  • PMO or project management certification like Scrum master or SixSigma is nice to have.
  • Prior experience supporting manufacturing or energy sectors is a plus.


Compensation & Benefits:


Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO time, and casual sick days.


The pay range for this position is $95,000 - $105,000 CAD. This range represents annual base salary only, without regard to location, and does not include quarterly bonus or other incentives or benefits that may apply. The pay range for this role is subject to change.


Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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IT Procurement Specialist

Kitchener, British Columbia Canadian Solar Inc.

Aujourd'hui

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Company Summary:


At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.


Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.


Location:


This position is located in our Kitchener, Ontario office in Canada. Hybrid/flexible schedules available with flexibility to work from home 1-2 days a week as business allows.


Position Summary:


We are seeking a IT Procurement & Contracts Manager to support our global IT operations. This role focuses on vendor management, IT procurement, contract governance, risk management, financial tracking, and project/program delivery . You will optimize vendor relationships, streamline procurement, ensure financial transparency, mitigate operational risks, and deliver programs with robust financial and operational controls. You will also collaborate with IT, procurement, finance, compliance, risk, and legal teams worldwide, playing a key part in the successful delivery of IT projects and services.


Key Responsibilities


Vendor Relationship & Contract Management

  • Manage the end-to-end lifecycle of IT vendor relationships, including selection, contract negotiation, onboarding, and offboarding.
  • Track contract lifecycles, including renewals, expirations, and compliance milestones; proactively drive renewal and sourcing strategies.
  • Support contract negotiations to optimize pricing, SLAs, and terms & conditions.
  • Act as a primary point of contact between vendors and internal IT/business teams for contract, performance, and billing inquiries.
  • Monitor vendor performance and conduct periodic reviews to ensure service quality and compliance.
  • Maintain a centralized repository of all IT vendor contracts , categorized by business unit, region, and service type.


IT Procurement & Compliance

  • Coordinate global IT procurement processes, ensuring compliance with corporate procurement policies and regional regulations.


IT Financial Management & Analysis

  • Partner with IT finance and procurement teams to manage IT operating and capital budgets, including purchase orders, invoice processing, accruals, and cost allocations.
  • Provide financial analysis and reporting on IT vendor spend, ensuring alignment with project budgets and annual operating plans.
  • Support financial forecasting, cost optimization initiatives, and spend consolidation efforts.


PMO and Project Support

  • Support PMO governance processes , ensuring vendor deliverables and procurement activities align with project delivery goals and timelines.
  • Collaborate with project managers to ensure vendor contributions are delivered on time and within scope.
  • Contribute to PMO reporting and dashboards , highlighting contract status, vendor performance, financial risks, and procurement bottlenecks.


IT Risk Management

  • Identify, assess, and track IT operational risks and vendor-related risks across contracts, service delivery, and procurement activities.
  • Work with cybersecurity, legal, and compliance teams to ensure vendor engagements meet risk, privacy, and security requirements .
  • Maintain risk registers and escalate critical vendor or project risks to IT leadership and the risk management office.
  • Assist in audits and risk assessments related to vendor compliance, license usage, and IT controls.
  • Promote adherence to risk management frameworks (e.g., ISO 27001, NIST, SOX) across IT operations and third-party engagements.


Process Governance and Documentation

  • Standardize and document IT procurement, vendor engagement processes, contract templates, and workflows.
  • Ensure procurement, contract, and vendor documentation is maintained, compliant, and easily accessible for global teams.



Cross-functional Collaboration

  • Work cross-functionally with procurement, legal, finance, and business unit leaders to align vendor engagements and contract terms with strategic goals.
  • Assist business units in understanding vendor capabilities and existing contracts to avoid duplication or gaps.
  • Serve as a cultural and language bridge for cross-border collaboration , particularly with Chinese vendors and teams.


Required Qualifications

  • 7 – 10 years of experience in a Project Management Office (PMO), IT procurement, IT financial management, or vendor management role.
  • Strong understanding of IT vendor lifecycle management, contract negotiation, and procurement processes.
  • Experience managing IT Financials, including purchase orders, invoicing, and budget tracking.
  • Proven track record of supporting global IT operations in a matrixed, multicultural environment.
  • Proficiency with tools such as SharePoint, ServiceNow, Excel, and project tracking platforms (e.g., Smartsheet, MS Project, Jira).
  • Excellent organizational and communication skills with strong attention to detail.
  • Fluency in Mandarin Chinese and English, both written and spoken.


Preferred Qualifications:

  • Experience working in global IT environments with multiple business units and regions, especially in China and North America.
  • Familiarity with legal, compliance, risk, and procurement processes related to IT contracts.
  • PMP, CAPM, or equivalent project management certification a plus.
  • IT outsourcing and risk control experience or certification will be a big plus.
  • PMO or project management certification like Scrum master or SixSigma is nice to have.
  • Prior experience supporting manufacturing or energy sectors is a plus.


Compensation & Benefits:


Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO time, and casual sick days.


The pay range for this position is $95,000 - $105,000 CAD. This range represents annual base salary only, without regard to location, and does not include quarterly bonus or other incentives or benefits that may apply. The pay range for this role is subject to change.


Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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Intermediate IT Helpdesk Specialist

Burnaby, British Columbia Fortinet

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Emploi consulté

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Description De L'emploi

Join the Fortinet team in an IT Specialist role where you will be responsible for the secure operation and administration of our networks!Job Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, through ticket system or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Job Experience Required: 1+ years in overall IT support experience Experience in the client disk encryption, service monitoring application, ITSM and endpoint management tools Ability to multi-task in a dynamic environment with changing priorities Support experience for Windows AD, Windows, Mac OS, and Linux Good understanding of IP Networking concepts (LANs, WANs, DNS, DHCP, VPNs, etc) Team/results-oriented, flexible, proactive, self-starter Strong communication skills, both written and verbal, and organization skills Excellent customer service skills Educational Requirement: Bachelor's Degree in Computer Science or Engineering preferred The Canada base salary range for this full-time position is expected to be between $65,000 - $80,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience. 
Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion. 
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