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Personal Lines Insurance CSR (Remote)

Détails de l'emploi

Toronto, Ontario, Canada
DGA
2025-08-07
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Description Personal Lines Insurance Customer Service Representative (Remote) Job 9806 Want to make an impact? Our awesome client is on the lookout for a rockstar Insurance Customer Service Representative, Personal Lines, to join their super cool team. If you're all about giving customers your undivided attention and aligning their needs with quick assessments, this is your chance to shine! You'll be working independently, but with a team that’s got your back, helping clients breeze through the insurance process. Our client is looking for someone with 5+ years of experience in a traditional insurance brokerage setting and who knows how to make every client feel like a priority. If you're great at understanding unique needs and offering the perfect solutions that leave clients feeling confident and secure, we want to hear from you! Key Accountabilities Provide friendly and professional service to each client in a timely manner
Respond to all incoming calls and emails for an assigned book of business
Manager all aspects of an assigned book of business as a productive team member
Review and process policy renewals, endorsements and follow ups accurately through company established workflows
Ensure renewals have adequate coverage to include quoting and remarketing as necessary
Meet assigned retention targets with the team Key Qualifications/Attributes Must require a RIBO License for all interactions with clients
Minimum 5+ years experience with personal lines service in an Insurance Brokerage
Conscientious with a strong attention to detail and high level of organization and accuracy
Excellent verbal and written communication skills
Ability to multi-task, prioritize and follow-up on uncompleted tasks in a timely manner
Self-starter and collaborative team player
Able to work in a “paperless” environment
Working knowledge of Company portals to include Aviva, Travelers, Wawanesa, SGI, etc.
Experience working with SIGXP and CompuQuote
Proficient computer skills and working knowledge of Microsoft Office programs Experienced candidates please forward your resume in confidence to or text . If you are working with another DGA recruiter, feel free to ask them about this position. Only qualified applicants will be contacted.
DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally. Information City: Aurora Market segment: Insurance Job Type: Full-Time Education: RIBO Expertise: Broker-Customer Service , Broker-Personal Minimum experience required: 5 to 6 Years Contact name: Danielle Alexander Contact email: Contact phone:
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Rapport de travail