9 Emplois pour It operations - Toronto

MANAGER WATER INFRASTRUCTURE MANAGEMENT - Infrastructure Delivery & Monitoring (IDM)

Toronto, Ontario City of Toronto

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Description De L'emploi

Responsibilities and Focus Areas: Manages the programming of WIM’s capital projects for Toronto Water’s annual capital budget, and tracks delivery and budget of capital projects.
Manages collaboration with capital project delivery partners to support the design and construction phases of capital projects, which involves providing technical expertise, as required, analyzing delivery issues and identifying solutions to enhance capital project delivery.
Recommends processes, policies, and key performance indicators concerning the delivery and monitoring of capital projects.
Evaluates, monitors and decides on changes to capital project scope, schedule and/or budget, and opportunities to bundle delivery of capital projects, in consultation with other WIM units and delivery partners.
Builds and maintains relationships with City of Toronto project delivery partners/divisions and external partners (e.g. consultants and associations involved in water and wastewater infrastructure design and construction).
Participates as a member of the section's management team, and attends capital delivery coordination meetings and budget related meetings, as required, led by the Capital Planning and Implementation Section of Toronto Water
Operates as a fully accountable program leader and thrives in an environment with high expectations and frequently competing deadlines.
Manages, motivates, and trains the Unit's staff, including supervision of day-to-day operations, scheduling, assigning, and reviewing work, and monitoring and evaluating staff performance, while ensuring effective teamwork, and high standards of work quality and organizational performance, and promoting continuous learning and innovation
Ensures the efficient utilization and development of human resources.
Develops and administers the annual budget for the unit and ensures that expenditures are controlled and maintained within approved budget limitations.
Develops and implements detailed plans and recommends policies regarding program specific requirements.
Enhances and promotes the division by providing strong leadership, setting goals and priorities and taking a proactive approach to problem solving.
Supports the development of the Section's Key Performance Indicators.
Prepares reports to City Council and Committees.
Represents Toronto Water at meetings and consults with the public, City Council staff, internal and external clients and consultants.
Oversees the preparation of technical reports and staff reports for Committees and City Council, as may be required. Key Qualifications: Among the strengths you bring to the role of Manager, Water Infrastructure Management, Toronto Water, you will have:
A Professional Engineering license and be a member in good standing of the Association of Professional Engineers of Ontario (PEO)
Significant experience in the programming and delivery (design and construction) of water and wastewater capital programs, including monitoring, reporting and analyzing on capital project delivery with a focus on budget needs and pressures and capital delivery timelines.
Experience in the development of Capital Budgets, including planning, scheduling, prioritizing and costing of projects.
Familiarity with the development and management of Operating Budgets.
Broad knowledge of strategic planning for water and wastewater infrastructure, focusing on identifying budget needs, budget pressures, and capital delivery.
Broad knowledge of environmental assessments needs assessment, infrastructure planning, design, construction and the operation of water and wastewater systems.
Demonstrated experience in managing a multidisciplinary team of technical and professional staff including experience leading, motivating, coaching and developing employees.
Broad knowledge of the principles and practices of water resources, stormwater management, water distribution and wastewater collection systems, and water and wastewater treatment.
Considerable experience in the development of policies, programs, technical design guidelines and/or by-laws related to stormwater management, water resources, water distribution, wastewater collection, water treatment and wastewater treatment systems and mitigating the impacts on aquatic resources and the natural environment.
Highly developed ability to manage competing priorities, including the ability to influence and negotiate outcomes.
Considerable experience in the preparation of interdivisional and external process documents, preparation of council reports, review of technical reports and responding to inquiries by councillors, external agencies and the public.
Significant knowledge of Federal and Provincial regulations and requirements including, but not limited to the Ontario Water Resources Act, Environmental Protection Act, Environmental Assessment Act, Federal Fisheries Act, Clean Water Act, Procedure F5-5 and MECP's Stormwater Manual, Safe Drinking Water Act, Sustainable Water & Sewer System Act, Municipal Act, Land Use Planning Act, the Development Charges Act and Water Opportunities & Water Conservation Act.
Working knowledge of the Occupational Health and Safety Act & Regulations, Collective Agreements and related Employee & Labour Legislation.
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IT Operations Analyst

Toronto, Ontario Manulife

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Description De L'emploi

Job Description :We are seeking a Service Delivery Analyst who will play a crucial role in ensuring the reliability of our IT services through effective monitoring and continuous improvement. The successful candidate will collaborate with leaders in infrastructure engineering, product development, operations, and application support to configure and enhance service monitoring systems. This is an office-based shift role as part of a 24/7/365 operation, and shift patterns may change based on management and business needs.Have the skills and knowledge for the job? Learn more about the opening below!Key Responsibilities:Service Delivery Management:Oversee and ensure service delivery meets quality standards and client expectations.Implement service management frameworks and tools to enhance service efficiency.Develop action plans and strategies based on data analysis to improve service delivery.Monitoring Solutions:Instrument monitoring solutions on various infrastructure platforms.Script custom monitoring solutions and AI instrumentation.Utilize tools like New Relic, Azure Monitor, Grafana, and more to build performance and reliability metrics.Technical Documentation:Develop and maintain comprehensive documentation for service delivery processes and procedures.Ensure documentation is clear, accurate, and accessible to relevant stakeholders.Process Improvements:Identify opportunities for service delivery process enhancements and implement best practices to increase efficiency.Collaborate with cross-functional teams to drive continuous improvement initiatives.Data Analysis and Troubleshooting:Conduct quality checks on service delivery data to identify trends and patterns.Leverage data insights to inform process improvements and strategic decisions.Capable of troubleshooting, identifying issues, and providing solutions.Stakeholder Communication:Serve as a liaison between stakeholders to communicate service status, risks, and opportunities.Work closely with developers, system architects, and IT staff to translate business requirements into service delivery specifications.Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.Excellent communication and organizational skills.1-5 years of experience in reporting, data analysis, documentation (familiar with tools such as MS Excel, PowerBI, etc.)Knowledgeable in other tools - Python, VBA Macro, JIRA, ConfluenceBackground in project managementAmenable to work in UP Ayala Technohub (Quezon City)Amenable to work on a full onsite set-upAmenable to work in any shift assigned (mid/night/rotating); also flexible to work on holidays/weekends depending on business need Nice to Haves:Knowledgeable with scripting languages such as Java, JSON, Ruby, Python, PowerShell, JavaScript, and Regex.Advanced knowledge of Docker, Cloud Foundry, Azure Kubernetes, and other components supporting automated, resilient platforms.Experience with monitoring tools like New Relic, Azure Monitor, Grafana, and others.Strong understanding of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks.Proven experience in service delivery management, data analysis, and system engineering.Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COMAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working ArrangementIn Office
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Senior FileNet IT operations Consultant

Toronto, Ontario CGI

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Description De L'emploi

Position Description: We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Senior FileNet IT Operations Consultant" in our Banking Services Division.Location - Downtown Toronto (Hybrid - 4 days office and 1 day remote) Your future duties and responsibilities: • Manage daily operations, maintenance, and monitoring of IBM FileNet P8 environments (Content & Process Engine and Content Navigator).• Perform system health checks, troubleshooting, and root cause analysis to resolve FileNet-related incidents and performance issues.• Lead and coordinate FileNet upgrades, patches, migrations, and DR testing activities.• Administer and monitor WebSphere Application Server and IBM Content Navigator components supporting FileNet.• Work closely with infrastructure, storage, and database teams on Unix/Linux servers, file systems, and backup strategies.• Develop and maintain scripts for automation of operational tasks and monitoring (Shell, Python, or other scripting languages).• Maintain operational documentation, standard operating procedures, and knowledge base.• Support and ensure compliance with IT security, audit, and regulatory standards. Required qualifications to be successful in this role: • Minimum 8 years of experience in IT operations or system administration, with at least 5 years in IBM FileNet support.• Proficiency in managing FileNet P8 components, including Content Engine, Process Engine, and Content Navigator.• Experience with WebSphere Application Server, Unix/Linux, and Oracle database.• Strong understanding of system and application performance tuning, high availability, and disaster recovery.• Hands-on experience with tools like FDM, BatchIt, ICC, and FileNet Administration Console (ACCE).• Working knowledge of integration points and APIs, especially for ingestion or downstream workflows.• Excellent troubleshooting, diagnostic, and incident management skills.• Effective communication skills for working with cross-functional teams, business users, and vendors.#LI-BN Skills: Business Process AnalysisChange ManagementClient ManagementFileNetFinancial ManagementFinancial ServicesLeadershipPython
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Senior IT Continuity (Backup) Operations Engineer, Deloitte Global Technology

Toronto, Ontario SuccessFactors

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Description De L'emploi

Job Type: Permanent Work Model: Hybrid Reference code:     Primary Location: Toronto, ON  All Available Locations: Edmonton, AB; Halifax, NS; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.Experience a firm where wellness matters.Be expected to share your ideas and to make them a reality.--Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. What will your typical day look like?The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry's best practice. Specific responsibilities include: Support 24x365 backup operation and managementResponsible for ensuring that we are adhering the backup policies and backup schedule.Assist with management of available capacity to ensure no delays are realized due to lack of resources. This will include compute, storage, and network bandwidth requirements.Able to provide architectural suggestions while on the architectural design discussion.Work with multiple teams to analyze and develop detailed plans for the migration of services to alternative hosting locations where applicable. Focus will be on cloud technologies.Communicate weekly updates to project manager on status of planning and migration activities.Where possible, identify improvements in migration processes and implement automation to reduce time and resources required to complete the tasks.For BCP services, assist continuity team on selecting the proper technology to ensure all SLAs for recovery are met.For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off.Ensure all change management processes are followed as required.Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used.Apart from migration, manage health checks of backup and replication every day, and fix any issue that arises to ensure backup and replication SLAs are metConfigure backups and perform restore as and when needed.Monitor the Service Now.Participate in planned maintenance activitiesParticipate in a 24x7x365 on-call rotationRespond to and manage service issues and problemsResponsible for awareness and compliance to policy and guidelinesReport any breaches in information security or policiesIdentify repeatable operational tasks and issues; create automated resolutions to these situations to reduce operational overhead within the virtualization function as well as other enabling areas as required.Optimization and performance of hardware infrastructure.About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let’s talk about youDo you possess the following?: Bachelor’s Degree (or 7+ years’ experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field.Professional Qualifications are preferred, including:Cloud administration ( Azure, AWS & GCP)Microsoft – Windows Server, SQL ServerVEEAM Backup & RecoveryZertoIn-depth knowledge of Microsoft Windows Operating Systems, some experience with Linux is a plus.In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure, AWS and GCPIn-depth knowledge of replication technologies including both on and off premises, ideally Zerto and Microsoft ASR experience.General knowledge of, VMware, Microsoft SQL Servers and Oracle Servers is a plusExperience working in an environment that has embraced a DevOps approach to service delivery is a plusEffective analytical, troubleshooting, and problem-solving skills.Self-motivated and self-starter, able to work independently with minimal direction.Detailed understanding and ability to operate within a process-driven organization.Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe.Discipline and experience in recognizing and handling confidential and sensitive information.Excellent time management and attention to detail is essential.Total RewardsThe salary range for this position is $69,000 - $14,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: 4,000 per year for mental health support benefits, a 1,300 flexible benefit spending
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SAP System Administration Specialist

Toronto, Ontario Randstad Canada

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Description De L'emploi

Are you a SAP System Administration Specialist looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: SAP System Administration Specialist-Start: ASAP-Estimated length: 6 months-Location: Toronto-Hybrid roleAdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities-Implement and support Single Sign-On (SSO) solutions using SAP Cloud Identity Services (IAS/IPS) and enterprise directory services such as Microsoft Entra ID.- Administer and maintain SAP systems across cloud IaaS, PaaS, SaaS environments, including on-prem and hybrid deployments.- Support and administer SAP Cloud ALM for system health, integration monitoring, testing, and change lifecycle.- Support integration between SAP S/4HANA and SAP Ariba, SuccessFactors, Fieldglass, Concur, and other 3rd party systems using SAP Integration Suite (Cloud Integration and API Management).- Configure and support SAP Business Technology Platform (BTP) servicesincluding:o Subaccount management, entitlements, and trust configurationo Build Apps, Build Process Automationo SAP Datasphere for data integration and modelingo SAP Analytics Cloud for business reporting and planning- Perform capacity planning, performance tuning, and system monitoring for large and complex SAP landscapes.- Manage SAP system administration tasks in Linux/Unix environments, including scripting, patching, and troubleshooting.- Configure and support SAP Fiori Launchpad and SAP Gateway for S/4HANA.- Collaborate with SAP Security to implement SAP GRC Access Control (e.g., role management, firefighter access, SoD analysis).- Ensure logging and audit readiness through proactive monitoring and system traceability.Qualifications1. Extensive experience as an SAP System Administrator supporting enterprise-wide SAP deployments.a. 3 years of hands-on experience in an S/4 HANA environment2. SAP Certification in System Administration (SAP HANA as a Database) and Business Technology Platform required.3. Hands-on experience with installation, configuration, maintenance, and monitoring of:a. SAP S/4HANAb. SAP Business Technology Platform (BTP) including Cloud Integration & API Managementc. SAP Datasphere, SAP Analytics Cloud, SAP Cloud Identity Services (IAS/IPS)d. SAP Build Apps, Build Process Automatione. SAP BusinessObjects BI, BusinessObjects Data Services (BODS), SAP BW Suite on HANA, SAP Enterprise Portal4. Proven experience managing SAP HANA databases, including backup/recovery, high availability, and performance optimization.5. Strong knowledge of SAP GRC tools and integration of access control processes.6. Familiarity with modern API integration, OData services, and OAuth/SAMLbased authentication mechanisms.7. Strong experience with SAP Cloud ALM, especially for monitoring, testing, and alerting.8. Solid understanding of SAP change management and lifecycle management practices.9. Knowledge of user and authorization concepts and security auditing.10. Strong test planning and execution experience (unit, integration, performance, UAT).11. Excellent organizational, interpersonal, and communication skills.SummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad Technologies GroupCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit to get started!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.
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IT Support Specialist

Brampton, Ontario Toronto Jobs Journal

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Description De L'emploi

Required Technical Skills:
Operating Systems: Windows 10/11, macOS
Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN troubleshooting.
Directory Services: Active Directory, Group Policy, Azure Active Directory.
Cloud Platforms: Microsoft 365 (Exchange Online, OneDrive, Teams, SharePoint), basic Azure administration.
Security Tools: Endpoint protection, MFA, email filtering tools.
Backup & Recovery: Familiarity with backup solutions
Hardware Support: PC/laptop repair, printer troubleshooting, peripheral setup. Qualifications: Post-secondary degree/diploma in IT related field/discipline
1+ years of experience in IT support or help desk roles.
Strong problem-solving and communication skills.
IT certifications such as CompTIA A+, Network+, Microsoft Certified an asset What's in it for you Salary range $52 to $7,000 depending on experience
Bonuses 1,000 to 2,500 annually based on performance
Full benefits
RRSP plan
15 PTO days to start Location: Mississauga, Ontario
Work Structure: Hybrid combination at home and in our Mississauga office
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I&IT Field Support Services Technician

Toronto, Ontario Metrolinx

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Description De L'emploi

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare
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