30 Emplois pour Operations management - Brampton

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.

As a key member of the Canada Leadership Team (CLT), the Senior Business Coordinator plays a critical role in enabling operational excellence, strategic planning, and the effective execution of business priorities across the affiliate.

The role provides executive-level administrative, project management, and strategic coordination support to the General Manager and the broader Leadership Team. This individual leads cross-functional and affiliate-level initiatives, oversees internal operations such as onboarding and governance processes, and ensures the smooth running of leadership workflows and internal communications.

The role is central to promoting employee experience and operational consistency and serves as a liaison across departments, global teams, vendors, and compliance functions.
Key Responsibilities:

1. Strategic & Operational Leadership

• Partner with the GM to drive execution of strategic and operational priorities, including tracking key affiliate-wide initiatives, leadership objectives, and cross-functional deliverables.

• Lead and deliver affiliate-wide projects and initiatives (e.g., Employee Experience, Strategic Planning Cycle, Canada Remix Days).

• Actively contribute to operational planning and execution of business activities and continuously identify and implement process improvements.

2. Leadership Team Coordination

• Manage all aspects of Canada LT meetings, including cadence, agenda development, logistics, minute-taking, and action tracking.

• Oversee the LT calendar and ensure alignment of team activities, affiliate events, and strategic cycles.

• Lead or support key workstreams on behalf of the GM, including Affiliate Experience and internal communications.

3. Administrative & Executive Support

• Manage internal systems and ways of working to support effective LT operations.

• Prepare contracts and process invoices and legal agreements using Jazz tools and systems 

4. Budget & Financial Oversight

• Manage administrative and LT budgets in partnership with Finance and the GM.

• Coordinate purchase requisitions, accruals, POs, invoice reconciliation, and vendor payments in collaboration with Finance Shared Services.

5. Event & Meeting Planning

• Plan and execute internal meetings, off-sites, cycle meetings, and affiliate events, ensuring alignment with employee experience goals.

• Coordinate logistics for congresses and internal/external engagements involving HCPs or Jazz Canada employees.

• Collaborate with regional teams to support strategic event planning.

6. Onboarding, Offboarding & Employee Experience

• Own and manage the onboarding process for new hires, including coordination of equipment, systems access, training, and team introductions.

• Oversee employee offboarding processes in collaboration with HR and IT.

• Support the Elements of Jazz committee (overseeing culture initiatives) and internal engagement and recognition programs.

7. Governance, Compliance & Office Oversight

• Ensure compliance with Jazz policies, SOPs, and industry codes (e.g., IMC).

• Maintain affiliate governance documentation and records.

• Provide oversight for Mississauga office facilities and support cross-functional compliance tasks.

• Lead use of internal tools (Workday, SAP, Coupa, engagementNOW, Jazz Learn) to ensure operational compliance and consistency.

8. Cross-Functional Collaboration & Vendor Management

• Act as a liaison to global stakeholders, vendors, and cross-border teams to facilitate communication and resolve issues promptly.

• Represent Canada affiliate in internal international initiatives as required.

9. Leadership & Coaching

• Provide functional leadership and mentorship to the Business Support Coordinator, fostering alignment and operational consistency.

• Promote a collaborative, high-performance culture across the affiliate through effective leadership and support of internal initiatives.

Required Knowledge, Skills, and Abilities

• Strong business acumen with ability to translate strategic goals into executable plans.

• Advanced organizational, multitasking, and prioritization skills in a fast-paced environment.

• High degree of professionalism, discretion, and integrity.

• Excellent written and verbal communication skills; bilingualism in French is an asset.

• Strong interpersonal and influencing skills with the ability to engage stakeholders at all levels.

• Proven project management capabilities, including cross-functional coordination and data analysis.

• High proficiency in Microsoft Office Suite and enterprise systems (SAP, Workday, Coupa, Concur, etc.).

• Sound understanding of industry codes and compliance frameworks (e.g., IMC).

• Proactive problem-solver with a continuous improvement mindset.

Required / Preferred Education and Experience

• Bachelor's degree in Business Administration, Life Sciences, or a related field.

• Extensive experience in business operations, executive support, or project management, preferably in the pharmaceutical or life sciences industry.

• Prior experience working with senior leaders and managing cross-functional initiatives in a matrixed organization.

• Experience managing budgets, contracts, and vendor relationships in a compliance-focused environment.

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR CANADA BASED CANDIDATES ONLY

Jazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.

For this role, the full and complete base pay range is: $0.00 - $0.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.

At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.

Operations Manager

Our client, a well-established trailer rental company, is currently seeking an Operations Manager to join their team. This is a full-time, on-site position based in South/West Etobicoke.

Responsibilities:

• Lead the day-to-day operations of the team with a strong focus on quality, efficiency, and customer satisfaction.
• Act quickly and decisively to troubleshoot operational issues and customer concerns, ensuring timely resolutions.
• Provide necessary leadership and guidance to the team to ensure safe and successful daily operations are executed
• Carry out the mission, vision, and values of the company as they pertain to the operation
• Serve as primary contact for all customer-related issues related to equipment quality, client service with team members, accidents, mishaps onsite, and necessary repairs.
• Work successfully with cross-functional partners within the business, notably Sales, Maintenance and Construction
• Create and successfully adhere to annual budgets in cohesion with company goals
• Accountable for key performance indicators assigned to the Operations Department; reporting directly to the President
• Manage day-to-day logistics for fleet movement
• Manage the delivery and pick-up of trailers for special events.
• Coordinate the pick-up and drop-off of all fleet units for maintenance, repairs, and operational needs.
• Move and manage units between different lots and company locations, ensuring accurate tracking and condition oversight.
• Supervise and coordinate activities of service technicians, cleaners, and admin staff.
• Monitor and optimize team performance, workload distribution, and work schedules.
• Participate in leadership and cross-functional meetings to support company-wide initiatives.
• Proactively address service issues and resolve customer concerns with urgency and professionalism.
• Coach, mentor, and support technicians to meet service standards and follow best practices.
• Champion continuous improvement across service processes, safety protocols, and team collaboration.
• Support employee development through certifications, regular coaching, and growth planning.
• Foster a safety-first culture through personal accountability and effective team communication.
• Collaborate interdepartmentally to ensure efficient coordination of fleet servicing and client needs.
• Oversee preventive maintenance planning and ensure all regulatory and compliance requirements are met.
• Partner with HR to recruit, hire, and onboard new team staff.
• Participate in employee evaluations, job description reviews, and performance improvement discussions.
• Contribute to the implementation of training programs and individual development plans.

Skill and Qualifications:

• High school diploma or equivalent is required
• Valid Ontario Driver’s License with a clean driving record.
• Minimum 8 years of operations experience, with at least 3 years in a management role.
• Proven leadership and team management experience.
• Excellent problem-solving and decision-making skills.
• Demonstrated ability to manage change and lead continuous improvement initiatives.
• Familiarity with fleet maintenance operations; RV or HVAC experience is a strong asset.
• Comfortable working with basic hand tools, power tools, and electrical equipment.
• Demonstrated leadership capabilities, with a focus on team development and employee engagement.
• Strong interpersonal and communication skills – able to lead, support, and motivate diverse teams.
• Proficient with Microsoft Office applications (Teams, Outlook, Word, Excel).
• Customer-focused mindset with a high attention to detail.

Branch Operations Manager

The Branch Manager is responsible for overseeing all operations at the facility, with a strong focus on expanding service activities (repairs, preventive maintenance, and retrofit), managing the rental fleet from a technical standpoint, and developing upfitting operations. As a hands-on operational leader, the Branch Manager ensures efficient daily execution, optimizes resource allocation, and drives business growth. With strong technical and managerial skills, this individual will implement a robust organizational structure, manage financial performance, and lead the branch toward significant revenue expansion

Service & Repairs Activities Expansion

• Oversee and develop service repair, preventive maintenance, and retrofit operations.
• Ensure quality and efficiency of service delivery, optimizing workflows and reducing downtime.
• Establish and monitor KPIs (productivity, turnaround time, first-time fix rate, customer satisfaction).
• Implement continuous improvement initiatives to strengthen technical performance and customer trust.
• Drive the growth of service contracts and preventive maintenance programs.

Rental Fleet Technical Management

• Manage the branch rental fleet from a technical perspective
• Optimize fleet utilization by ensuring all units are maintained and compliant with safety
• Develop preventive maintenance schedules and cost-control measures.
• Work closely with sales and operations teams to align fleet availability with market demand.

Upfitting Operations Development

• Expand and oversee upfitting activities, from technical design to implementation.
• Identify opportunities to grow this revenue stream through customized solutions for clients.
• Ensure projects are delivered on time, on budget, and in compliance with OEM standards.
• Foster partnerships with suppliers and subcontractors to support business growth.

Financial, Business & Facility Management

• Manage the branch P&L with full accountability for revenue, costs, and profitability.
• Monitor and analyze KPIs, identifying areas for improvement and corrective actions.
• Recommend and implement an optimal managerial structure to support growth and scalability.
• Contribute to strategic planning for the branch’s long-term development.
• Oversee facility operations, ensuring compliance with H&S regulations, security, and maintenance.
• Optimize use of the facility to support service, rental, and upfitting activities.
• Plan and supervise investments or upgrades to the site to maximize efficiency, safety, and growth potential.

People Management & Leadership

• Lead, coach, and develop a multidisciplinary team (service technicians, planners, support)
• Recruit, onboard, and retain talent aligned with the branch’s growth objectives.
• Establish clear roles, responsibilities, and performance objectives.
• Implement workforce planning and scheduling to balance workload and optimize efficiency.

Qualifications:

• Degree in engineering, business management, or a related technical field.
• Project management or leadership certifications are an asset.
• Minimum 7–10 years in a leadership role within after-sales service, rental, or heavy equipment sectors.
• Proven experience managing a P&L and scaling operations .
• Strong technical background (OEM after-sales, service director/manager, rental facilities, or large machinery).
• Track record of successfully leading teams and delivering business growth.
• Excellent organizational and planning skills.
• Financial acumen with strong understanding of KPIs and cost control.
• Solid technical knowledge (hydraulics, pneumatics, electrical systems).
• Customer-oriented mindset with strong communication and negotiation abilities.