24 Emplois - Grand Bay Westfield

Job Details

Description

Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners' clients across Canada. As a Canada Post Representative, you’ll have the opportunity to work from the comfort of your home. Using your excellent customer service skills, you’ll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support.

What NQX Offers :

Hourly wage of $18.78 after training;

Premiums for weekend hours and bilingualism;

Fully-paid training and coaching program;

Work from home – equipment provided;

Full benefits package after six months, including: Medical, dental, life insurance, Enhanced RRSP contributions, Discounts on insurance;

Career progression opportunities to advanced roles as you gain experience.

Your Responsibilities :

Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions;

Manage multiple chats at once ensuring responses within service standards; Chat concurrency will ramp up as follows: 1 chat for the first 2 days, a maximum of 2 chats from days 3 to 10, and from day 11 onward, 3 chat concurrencies.

Handle incoming calls with professionalism, empathy, and a solution-focused attitude;

Accurately document customer interactions and follow processes while navigating multiple tools;

Adapt quickly to evolving customer needs and support requirements (calls, chat, or both depending on business demand).

Qualifications :

Bilingualism (French/English) – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time;

Typing speed of 40+ WPM with accuracy ;

Available to work full-time, up to 40 hours per week : Monday to Friday, 7:00 am to 11:00 pm EST Saturday and Sunday, 9:00 am to 9:00 pm EST

Eligibility Criteria : Must reside within the hiring location; Reliable high-speed internet connection (minimum 25 MBPS); Dedicated, quiet workspace free of distractions; Flexibility to work evenings and weekends.

Excellent communication skills – written and spoken – with the ability to de-escalate and resolve customer concerns;

Strong multitasking and problem-solving skills, with attention to detail;

Comfortable working under pressure in a fast-paced environment;

Previous customer service experience is an asset.

Training Start Date: October 27th, 2025

At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way !

#UP

Responsibilities include: Administrative support and reception duties in a busy professional office environment.  Welcoming all guests to the office and supporting their requirements during their visit. Screening and directing incoming calls with professionalism and discretion. Preparation of general correspondence and documents when requested. Working with the administrative team to support meetings and office functions such as quarterly board meetings and town halls, as well as process improvement to workflow. Managing meeting requirements including room technology, catering, scheduling, and tidiness. Receiving and distributing internal and external mail. Supporting various departments as needed including Accounting, Human Resources, Business Development, IT, Wellbeing, Risk Mitigation and Corporate Citizenship. Managing inventory of office supplies and kitchen supplies for both the Saint John and Dartmouth offices. Reconciliation of credit cards and regular bills. Booking travel and accommodations.  Courier support including ordering supplies, and processing requests Other duties as requested. Qualifications: 4-6 years General Office Administration experience. Graduate of an Administration program. Professional presentation and appearance. Strong customer service skills. Strong organizational skills. Excellent verbal and written communication skills. Solid knowledge of Microsoft Office. Ability to multi-task. Attention to detail. 

The Director of Total Rewards plays an integral role within the organization, as a member of the Human Resources Leadership team. Your main responsibility will be to lead and develop the Total Rewards function, focusing on the strategic direction, design, and implementation of Total Rewards programs to attract, engage and retain talent. You will be accountable for shaping the organizations Total Rewards philosophy, strategies, and framework encompassing areas such as employee and executive compensation, pension, benefits, and payroll programs. Your objective will be to ensure these initiatives are market competitive and aligned with the broader HR strategy. What We Offer: Work Environment – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café  Hybrid Work Model – Allows for a blend of in-office and work-from-home days  Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance  Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs. Paid Vacation – Plus an annual option to purchase additional vacation, too Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program. Your Responsibilities: Provide strategic technical and team leadership in developing total rewards programs, policies, and services, driving alignment with organizational objectives and compliance with legislative requirements. Develop and oversee the implementation of compensation philosophy, strategy, and design, including job architecture, salary structures and management  Lead job evaluation and architecture functions to promote internal equity and fairness in pay between varying positions within the organization. Determine the long-term strategy for benefits, continuously evaluate plans for cost-effectiveness and competitiveness, and that they meet the needs of the organization and its employees. Drive the development of corporate-wide compensation programs, including executive and non-executive, ensuring external competitiveness and alignment with business objectives. Maintain consistency, integrity, and competitiveness of salary management programs including pay equity analysis and annual review of compensation programs. Lead all total rewards projects, providing strategic direction, managing resources, overseeing adherence to timelines, and evaluating project performance. Deliver total rewards initiatives in support of operational effectiveness, collaborate with stakeholders, and maintain effective communication channels to keep informed and engaged. Your Skills: Ability to cultivate and sustain an environment of positive collaboration and working relationships by communicating with partners, key stakeholders, and business leaders to stay informed and anticipate relevant emerging trends and issues. Functional expertise and deep understanding of all elements and facets making up a Total Reward strategy. Strategic planning expertise to determine, define and align projects and initiatives. Critical thinking skills to assess and determine viable solutions and options when presented with new problems or challenging situations. Ability to successfully manage multiple priorities and change direction quickly when needed. Ability to utilize strong project management experience and act as a change leader to direct all functions within the Total Rewards team. Your Experience: A degree in Human Resources, Business Administration or a related discipline – or a combination of education, training and experience deemed equivalent. Minimum 10 years’ of progressively senior experience in HR total reward related roles. Canadian Human Resources Professional (CHRL) designation is an asset with in-depth understanding of the global talent market and standards to establish and maintain the enterprise total compensation & benefits programs and policies. Job Requirements - Work Experience Job Requirements - Education

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community. We are seeking a Global Treasury Cash Analyst to support our cash flow forecasting, liquidity management, and treasury operations across all regions. This role will be responsible for maintaining and improving the cash flow forecast, collaborating with regional finance teams for analysis and reporting, and ensuring effective cash and liquidity management across the organization. Reporting to the Senior Manager - Global Treasury, this role offers the opportunity to play a key part in the company’s treasury function, optimizing working capital and supporting financial decision-making.Responsibilities Include (but are not limited to):Cash Flow Forecasting & Analysis:Maintain and improve the global cash flow forecasting process.Work closely with regional finance teams to ensure accurate cash projections.Identify trends, variances, and cash flow risks, providing recommendations for optimization.Liquidity & Cash Management:Monitor daily cash positions and ensure adequate liquidity across all regions.Support the implementation of cash pooling, intercompany funding, and treasury centralization strategies.Assist in optimizing working capital by managing cash balances efficiently.Treasury Reporting & Compliance:Prepare and analyze treasury reports for senior management.Ensure compliance with internal treasury policies and external banking regulations.Support audits and internal controls related to cash management.Banking & Payments:Assist in managing banking relationships and account structures.Support payment processes, ensuring smooth execution of transactions.Assist in evaluating banking services and fees for optimization opportunities.Collaboration & Continuous Improvement:Partner with cross-functional teams, including finance, accounting, and IT, to enhance treasury processes.Identify opportunities for automation and system enhancements to improve efficiency.Support the implementation of treasury technology solutions.Requirements:Bachelor’s degree in Finance, Accounting, Business, or a related field.1–3 years of experience in treasury, cash management, corporate finance, or a related function.Strong analytical and financial modeling skills, with proficiency in Excel and financial systems.Understanding of cash flow forecasting, liquidity management, and working capital optimization.Familiarity with Treasury Management Systems (TMS) and ERP systems is an asset.Strong attention to detail, with the ability to manage multiple priorities.Excellent communication and collaboration skills to work with global teams.Proactive problem-solver with a results-oriented mindset.Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.Benefits Package:Health Benefits: Includes coverage for dental, vision, and extended medical care.Insurance: Life and disability insurance provided for financial security.Support Services: Access to an Employee Assistance Program (EAP).Financial Planning: Opportunity for RRSP matching to support your retirement savings.Time Off: Paid vacation, holidays, and sick leave for work-life balance.Wellness: Wellness programs and access to on-site gym facilities (available in some locations).Career Development: Professional growth opportunities and avenues for advancement.Perks: Employee discounts on company products or services.Convenience: On-site parking or parking allowance.If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.The Why Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future. NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.