1,422 Emplois pour Assistant Client - Canada
Customer Service Representative
Aujourd'hui
Emploi consulté
Description De L'emploi
About Distinct Vancouver
At Distinct Vancouver , we work with well-known retail brands to create exceptional in-person customer experiences. Our focus is on building strong connections, increasing brand awareness, and delivering quality service that drives customer satisfaction and brand loyalty.
We are looking for a Customer Service Representative to join our Vancouver team. This role is ideal for individuals who enjoy working directly with customers, solving problems, and representing reputable brands in a professional and approachable manner.
Role Overview
As a Customer Service Representative, you will act as the primary point of contact between the customer and the brand. You’ll provide accurate information, address concerns, and ensure each customer enjoys a positive, memorable experience in a retail environment.
Key Responsibilities
- Welcome and assist customers in a friendly, professional manner
- Provide accurate and detailed information about products and services
- Resolve customer inquiries with a positive and solution-focused approach
- Maintain a clean, organized, and inviting retail or event space
- Support brand goals by building relationships and encouraging product engagement
- Collaborate with team members to meet service and performance objectives
Qualifications
- Previous experience in customer service, retail, or brand representation is an asset, but not required
- Strong communication and interpersonal skills
- Professional, approachable, and customer-focused attitude
- Ability to work in a fast-paced and team-oriented environment
- Willingness to learn about new products, services, and brands
What We Offer
- Opportunities to work with leading retail brands
- A supportive, collaborative, and inclusive work environment
- Performance-based incentives and recognition
- Ongoing training and career development opportunities
How to Apply
If you are passionate about helping customers, enjoy building relationships, and want to work in a role that values professionalism and service excellence, we would love to hear from you. Please submit your application directly through LinkedIn.
Distinct Vancouver is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.
Manager, Customer Service
Aujourd'hui
Emploi consulté
Description De L'emploi
Manager, Customer Service
Our client creates transformative live and digital experiences for Fortune 100 and emerging clients — from global incentive travel and conferences to experiential workshops and product launches.
As Manager, Customer Service, you will lead a high-performing team dedicated to delivering a premium, white-glove experience to event participants. This leadership role sits on the management team and plays a key part in shaping departmental strategy, optimizing resources, and driving innovation. You’ll oversee both the Group Air and Registration customer service teams, ensuring operational excellence through strong people leadership, process improvement, and cross-functional collaboration.
What You’ll Do
- Lead, coach, and grow a high-performing customer service team.
- Oversee workforce planning, utilization, and contractor management.
- Drive process improvement and ensure service quality through SOPs and SLAs.
- Champion technology adoption and pilot new tools.
- Partner with clients and internal stakeholders to resolve escalations and deliver seamless experiences.
- Design and deliver training, onboarding, and cross-training programs.
What You Bring
- 8+ years in customer service leadership (events, travel, or hospitality preferred).
- Proven ability to manage and scale teams.
- Strong background in resource planning, process design, and stakeholder engagement.
- Experience with registration platforms (Cvent) or GDS (Sabre) is an asset.
- A calm, strategic communicator who thrives in fast-paced, high-touch environments.
Why Join
- Competitive salary + benefits & bonus program
- Hybrid flexibility with in-office Wednesdays
- Paid time off (including winter closure & birthday off)
- Professional development & industry memberships
- Dog-friendly office, wellness stipend, team events, global travel opportunities
Customer Service Representative
Aujourd'hui
Emploi consulté
Description De L'emploi
About Westpoint Acquisitions
At Westpoint Acquisitions , we specialize in interactive retail campaigns that help nationally recognized brands connect with customers in meaningful ways. We believe that the success of every campaign starts with exceptional customer service—built on trust, professionalism, and genuine human connection.
We are seeking Customer Service Representatives who bring energy, adaptability, and a customer-first mindset into every interaction. If you want a role where your communication skills make an impact, your growth is a priority, and your performance directly shapes your career path—this is your opportunity.
What You’ll Do
- Represent our clients’ brands in retail locations through engaging, face-to-face campaigns
- Understand customers’ needs and guide them toward products and services that fit
- Answer questions, provide clear information, and resolve concerns with professionalism
- Collaborate with team members to meet campaign goals and deliver outstanding service
- Take part in regular training sessions, skill-building workshops, and personal development meetings
What You’ll Bring
- Strong people skills and a genuine passion for helping customers
- A positive, professional attitude—even in high-traffic or challenging situations
- The ability to listen actively, adapt on the spot, and think creatively
- A willingness to learn, take feedback, and apply new skills quickly
- Reliability, punctuality, and consistency in your work
Qualifications
- Experience in customer service, retail, or sales is an asset, but not required
- Comfortable engaging in face-to-face customer interactions in a retail setting
- Based in Vancouver, BC and available to work on-site
- Full-time availability is preferred, but flexibility is possible for the right candidate
Why Work With Westpoint Acquisitions?
- A clear growth path into leadership roles such as Team Lead, Supervisor, and Manager
- Ongoing training, mentorship, and skill development from experienced leaders
- A team-oriented environment that celebrates achievements and encourages learning
- Performance-based incentives and recognition programs
- Opportunities to represent high-profile brands that customers already know and trust
This is More Than Customer Service—It’s a Career Opportunity
Whether you’re ready to step into a new industry or want a role where your skills are recognized and rewarded, this position gives you the chance to stand out, grow quickly, and make a real impact.
Apply Now
Start your career journey with Westpoint Acquisitions—where your voice matters, your growth is supported, and your potential has no limits.
Westpoint Acquisitions is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
Customer Service Associate
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Representative
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Associate
Aujourd'hui
Emploi consulté
Description De L'emploi
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