1,307 Emplois pour Client Services - Canada

Bilingual Client Services Coordinator

Altis Recruitment

Aujourd'hui

Emploi consulté

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Description De L'emploi

Our client in the non-profit industry is hiring a Bilingual Client Services Coordinator to support their national stewardship program. This is an exciting opportunity to join a collaborative, high-performing team in a hybrid working model (2 days onsite in Mississauga, 3 days remote). You’ll help clients stay compliant with organizations regulations across Canada, support account management, and assist with reporting and invoicing. The successful candidate will be fluently bilingual in both English and French, and have previous experience in client services with a good understanding of finance or reporting.

Responsibilities:

  • Guide clients through recycling regulations and compliance processes
  • Manage client accounts and ensure timely reporting and remittances
  • Follow up on documentation and assist with invoicing inquiries
  • Resolve issues in collaboration with internal teams and external service providers
  • Maintain accurate records and perform basic audit/reconciliation checks
  • Provide administrative support as needed
  • Provide client support through phone and email in English and French

Qualifications:

  • 2–3 years of experience in client service, administration, or account management
  • Strong computer skills, especially in Microsoft Office (Excel, Outlook, etc.)
  • Exceptional attention to detail and organizational skills
  • Fluently bilingual in English and French (written and verbal) – testing required
  • Financial literacy or experience with reporting/invoicing is an asset
  • Experience in compliance or environmental regulations is a plus


Work Schedule & Location Requirements

  • During the training period, you wll be required to be on-site 5 days per week (Mississauga office).
  • Once training is complete, the role transitions to a hybrid model:
  • Minimum 2 days in-office, 3 days remote each week.
  • The team currently operates on two rotating shifts:
  • 9:00 AM – 5:00 PM
  • 11:00 AM – 7:00 PM
  • Must be able to work both shifts .
  • There is a third shift (7:00 AM – 3:00 PM) that is not currently in use but may be reintroduced if operational needs change.

Why Join?

  • Make an impact in the environmental and sustainability space
  • Work with a mission-driven, values-based organization
  • Join a team that values diversity, collaboration, and professional growth
  • This is a permanent position offering a comprehensive benefits package
Désolé, cet emploi n'est pas disponible dans votre région

Bilingual Client Services Manager

Toronto, Ontario Smart Recruiters

Aujourd'hui

Emploi consulté

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Description De L'emploi

Job DescriptionAyming Canada is looking for a Client Services Manager to support the Director of Client Services in delivering a high-quality client experience and ensuring smooth coordination across departments. You’ll play a key support role in internal operations, client relationship management, and partner reporting—all essential to our continued success. As part of a dynamic and passionate team, you will help uphold the standards of service our clients expect while contributing to internal efficiency and collaboration.Your MissionSupport the Director of Client Services in managing client accounts and internal coordinationAssist in onboarding new clients, ensuring internal processes are followed and records are up to dateTrack and maintain the active and inactive client listFollow up on renewals, fee discussions, and contract updates in collaboration with the client service directorProvide administrative support including scheduling, email follow-up, and CRM (Salesforce) updatesCoordinate logistics for client business reviews, audits, and other service-related meetingsSupport with escalations, cancellations, and client satisfaction follow-ups as neededHelp gather testimonials and client highlights for marketing and promotional useAssist with internal tracking of partnership activities and performance reportingAttend client-facing events to support the Director of Client Services and help coordinate post-event actionsProvide internal coordination to help ensure a seamless client experience across consulting, sales, and delivery teamsQualificationsYour Talents and Professional Aspirations2+ years of experience in client services, sales coordination, or an administrative support roleHighly organized, proactive, and detail-orientedCollaborative team player with excellent communication and follow-up skillsComfortable managing multiple tasks and working cross-functionallyFamiliarity with Salesforce or other CRM platforms is an assetMust be fully bilingual (French, English)Strong written and verbal communication skillsA professional, client-focused approach with a positive and adaptable mindsetSales experience is a plusAdditional InformationHR Policy :Unleash your potential with our Ayming Academy and Ayming Digital Academy!Grow your career with our tailored support programs, My Professional Journey or MoveWithUS.Work your way: enjoy flexibility, inspiring and friendly spaces, with a up to 100 remote days per year.Connect and celebrate through events and gatherings all year round (Webinars, “Coffee With” etc.)What will you benefit from ? We strive to offer an ideal work environment for our employees – Ayming Canada is proud to announce that we have been certified Great Place to Work® after an extensive and independent analysis conducted by Great Place to Work Institute® Canada.Globally established brand where you can grow your career and make a meaningful impact.Autonomy, balanced with a strong level of support and collaboration.Flexibility – work from home 3 days/week, and 1 month from anywhere in the world.Excellent base salary, with high earning potential in bonuses, benefits, etc.We offer personal days, extra holidays, and half-day Fridays all summer long.Excellent benefits package with 100% of employee benefits covered by the company.Competitive retirement plan with employer contribution (RRSP) Ready to take your Next Step?At Ayming, it’s your talents, passions, and personality that make the real difference. If you’re driven by curiosity and eager to grow, we encourage you to apply. What matters most is your potential to thrive with us.  We are proud to be an Equal Opportunity Employer, committed to building a diverse and inclusive workplace. Come as you are—your unique perspective is valued here.

Désolé, cet emploi n'est pas disponible dans votre région

Bilingual Client Services Coordinator

Altis Recruitment

Aujourd'hui

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Our client in the non-profit industry is hiring a Bilingual Client Services Coordinator to support their national stewardship program. This is an exciting opportunity to join a collaborative, high-performing team in a hybrid working model (2 days onsite in Mississauga, 3 days remote). You’ll help clients stay compliant with organizations regulations across Canada, support account management, and assist with reporting and invoicing. The successful candidate will be fluently bilingual in both English and French, and have previous experience in client services with a good understanding of finance or reporting.

Responsibilities:

  • Guide clients through recycling regulations and compliance processes
  • Manage client accounts and ensure timely reporting and remittances
  • Follow up on documentation and assist with invoicing inquiries
  • Resolve issues in collaboration with internal teams and external service providers
  • Maintain accurate records and perform basic audit/reconciliation checks
  • Provide administrative support as needed
  • Provide client support through phone and email in English and French

Qualifications:

  • 2–3 years of experience in client service, administration, or account management
  • Strong computer skills, especially in Microsoft Office (Excel, Outlook, etc.)
  • Exceptional attention to detail and organizational skills
  • Fluently bilingual in English and French (written and verbal) – testing required
  • Financial literacy or experience with reporting/invoicing is an asset
  • Experience in compliance or environmental regulations is a plus


Work Schedule & Location Requirements

  • During the training period, you wll be required to be on-site 5 days per week (Mississauga office).
  • Once training is complete, the role transitions to a hybrid model:
  • Minimum 2 days in-office, 3 days remote each week.
  • The team currently operates on two rotating shifts:
  • 9:00 AM – 5:00 PM
  • 11:00 AM – 7:00 PM
  • Must be able to work both shifts .
  • There is a third shift (7:00 AM – 3:00 PM) that is not currently in use but may be reintroduced if operational needs change.

Why Join?

  • Make an impact in the environmental and sustainability space
  • Work with a mission-driven, values-based organization
  • Join a team that values diversity, collaboration, and professional growth
  • This is a permanent position offering a comprehensive benefits package
Désolé, cet emploi n'est pas disponible dans votre région
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