4 Emplois pour Clinical Support - Canada

Job Description CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.As a Patient Care Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your health care administrative support experience – you will have the opportunity to play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.What will you do? Provide administrative support services to Care Coordinators Process new referrals, and orders for services, supplies and equipment Process and assist in managing confidential patient records Enter, update and maintain a high volume of patient data in the electronic database Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriateProvide back-up support to other positions, as requiredWhat must you have? A Grade 12 diploma (minimum) 2+ years’ related office experience Accurate keyboarding/data-entry skills Proficient with database software, MS Word, Excel, and other applications in a Windows environment Excellent organizational skills and ability to work independently with minimal supervision Advanced multi-tasking skills, with the ability to meet performance and service goals Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgroundsExcellent oral and written communication skills, including strong listening skillsFlexibility to work a schedule that includes days, evenings and weekends to meet organizational needsWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.What would give you the edge?A college diploma in the health or social services field, or business/office administrationFamiliarity with medical terminology, and office administrative procedures/conceptsKnowledge of services provided by Ontario Health atHomeAbility to speak French or another second languageWhat do we offer?We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: Attractive comprehensive compensation packages and benefitsValuable development opportunitiesMembership in a world class defined benefit pension planWho are we?We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.Why join us?If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.Equity, Inclusion, Diversity and Anti-Racisim CommitmentOntario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About us:Dawson Dental Newmarketis located on the corner of Leslie Street and Davis Drive, right off Hwy 404 in NewmarketAt Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care providing Orthodontic treatment, Endodontics, Sleep and Sedation Dentistry and Kids Dentistry. We are confident in providing quality dental care with our up-to-date technology and we ensure that our patients have a very positive memorable experience.We pride ourselves on providing quality dental care and 5.0 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies and training & development, and support.Schedule:Monday to Friday

Job Description Summary Reporting to the Program Director or Senior Manager, this key role provides operational leadership and support to interdisciplinary team members in the provision of quality care to patients/residents and their families. This position maintains responsibility in collaboration with a Physician Leader for the effective and efficient delivery of services within specified sub-units of a large clinical program. Provides leadership and supervision to interdisciplinary staff including the requirement to supervise Clinical Nurse Leader(s) (CNLs) and/or Unit Supervisor(s) and/or equivalent nursing leadership roles in unit(s) that provide direct care to patients/residents. This role promotes and facilitates the continuum of care delivery both internally and with external agencies in alignment with the Program goals and strategic direction by implementing and using quality improvement, utilization management, staff development and resource management strategies. This position works collaboratively within the Program Based Care Model and in concert with the Program Leaders, other Managers, Practice Leaders, Corporate and Support Leaders. Qualifications / Skills and Education QUALIFICATIONS AND COMPETENCIES The following qualifications and competencies are required to successfully provide the leadership necessary to fulfill the Mission and Values of Providence Health Care. QUALIFICATIONS Masters degree in a related Health Profession plus a minimum of five (5) years’ experience at the middle management level in a medium to large health care organization or an equivalent combination of education and experience. COMPETENCIES The Patient/Resident Care Manager possesses the following competencies that drive organizational success: Leadership: Defines a vision and facilitates, guides, and mentors individuals and groups towards the vision, while maintaining group cohesiveness, motivation, commitment and effectiveness. Communication: Communicates effectively both verbally and in writing such that messages are understood; that is, understanding the essence and subtleties of the communication and the intended audience. Resources Management: Manages human, capital, financial and information resources so that organizational objectives are achieved. Conceptual Skills: Identifies and analyses situations and problems such that viable solutions are found. Approaches tasks and problems such that total systems and strategies are taken into account. Public/Community Focus: Responsive to the needs of health care, public, and community stakeholders and customers. Seeks partnership opportunities and actively promotes positive relations. Results Management: Plans and establishes courses of action for self and others that are results oriented. Systems Thinking: Aware of the interdependence of organizational systems and stakeholders and considers the whole in the formulation of solutions. Team Focus: Strives to understand perspectives of team members, synthesizes with own opinion, presents convincing point of view, and resolves conflicts. Time Management: Manages own work activities and delegates tasks to achieve maximum efficiency. Mastery of Change: Accepting of new initiatives and champions the implementation process amongst team members. Quality Improvement: Continuously identifies and implements improvements in work systems to ensure that the highest possible level of quality service is achieved. Duties and Responsibilities 1. Provides leadership to the interdisciplinary team including CNL(s) and/or Unit Supervisor(s) and/or equivalent nursing leadership roles to ensure patient /resident/family focused care is delivered within a coordinated and integrated care delivery model. 2. Collaborates with the Physician Operations Leader to plan and manage the provision of effective and efficient care within assigned sub-units to support the achievement of operational and strategic objectives of the clinical program and consistent with the mission, vision and values of PHC. 3. Collaborates with other Leaders to lead and/or participate in process improvements by engaging the interdisciplinary team in problem-solving and applying tools of quality improvement, utilization and risk management including implementation of standards and tracking mechanisms and use of data and variance analysis. 4. Works with community and/or internal partners as appropriate to ensure the provision of timely care to meet the needs of patients/residents/families. Assists team to manage risks, incidents, family/client complaints and discharge planning. 5. Ensures effective, two-way communications with and among team members so that each team is aware of and understands changes impacting them, the site, the organization and how such changes will impact delivery of services. 6. Provides the interface between the assigned sub-units and corporate /support systems to identify needs and participate in identifying solutions that will enable the front-line delivery of care. 7. Collaborates with physician partner to develop the operating and capital budget for the areas of responsibility, monitor productivity indicators, budget variances and analysis. Approves timekeeping records, authorizes overtime and compiles periodic operational reports. 8. Develops, recommends, and implements, in collaboration with Human Resource Representative(s), strategies for recruitment and retention of staff that support the goals and objectives of the clinical area(s) of responsibility. 9. Facilitates the development and implementation of orientation programs for new staff to provide the appropriate education in clinical practice routines, and hospital policies and procedures. 10. Develops, recommends, implements, and evaluates staffing patterns, rotations and vacation schedules to ensure sufficient staff to meet patient/resident care needs. 11. Participates as a member of the leadership team by performing related duties such as formulating employer demands for collective bargaining, developing strike contingency plans, representing the employer during grievance proceedings, participating in the managerial 24 hour call structure and facilitating and initiating service delivery change proposals. 12. Creates an environment that embraces and facilitates interdisciplinary team learning, evaluation and continuous improvement. 13. In collaboration with Professional Practice Leaders and Advanced Practice Nurses: •Ensures that team practices align with established clinical/corporate standards, guidelines, systems. •Determines skill mix and staff complement required to support clinical care in assigned sub-units; selects staff; determines performance expectations and provides coaching based on the goals and objectives of the clinical areas of responsibility. •Facilitates the development and implementation of orientation programs for new staff to provide the appropriate education in clinical practice routines and hospital policies and procedures. •Develops, recommends, implements and evaluates staffing patterns, rotations and vacation schedules to ensure staffing to meet patient/resident care needs. •Jointly conducts performance appraisals of interdisciplinary care teams and their members. •Ensures fieldwork opportunity for interdisciplinary students including orientation to the work place and evaluation /feedback of performance. Fosters the concept of evidence-based practice. 14. Performs other related functions as assigned. Vaccination Flag As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.