21 Emplois pour Consultant Sharepoint - Canada

Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at The Business Solutions and Operations Analyst is accountable for data verification, reporting and analysis, system configurations, business requirements gathering, Pcard and accurate invoicing for our BGIS clients. KEY DUTIES & RESPONSIBILITIES Provides Account Operations & Systems support to BGIS Clients and Client Account Team Members Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations Recommends solutions and implements appropriate actions for issues Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives  Participates in the development of corporate programs/projects and releases of new system applications As the business representative, works closely with the project management team and development to ensure client requirements are captured and met for system enhancements Assists with development, documentation and review of policies, processes, training materials and work instructions for internal and external users Develops forms for use by the organization along with corresponding training material and work instructions Develops, monitors and maintains the corporate program’ tools; performance and service delivery including the Asset association and the Halocarbon Program Uploads the appropriate documents, forms and submissions to the internal portal to be shared, monitored and reviewed by the client account teams Assists in compiling and analyzing operational, financial and key performance indicator data to support client account teams  Updates process documents including work instructions, forms and policies. Participates in special projects and ad hoc analysis as required Reviews and verifies accuracy of all compliance-related data submitted from all client business groups and product lines. Prepares and distributes related reports to relevant stakeholders. Highlights non-compliant items for stakeholder action and tracks non-compliance items to closure. Participates in the provision of training to Operations team members to facilitate understanding of compliance data related requirements and interpretation. Reviews compliance data and identifies process inefficiencies and inaccuracies. Assists in the development of compliance-related processes through activities including the provision of data reporting and analysis, and research of best practices. Assists in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. Maintains current knowledge of compliance requirements of external organizations to assist with related initiatives Co-ordinate with Regional Leaders to provide metrics that will drive business goals . WIP, Work Order Management, Operational Approvals Ensuring that action is taken to close Work Orders as soon as possible in order to shorten billing lifecycle  Other duties as assigned KNOWLEDGE & SKILLS Previous Service Delivery Experience Understanding of compliance requirements of relevant external organizations.  Knowledge of RealSuite System,  Community college diploma or equivalent training (. RPA, CET) Minimum of 1-3 years of relevant job-related experience Knowledge of quality management practices. Strong proficiency in MS Excel, PowerPoint and Word. Effective Data management skills Data reporting, verification and analysis skills. Attention to detail. Effective written communication skills. Problem solving skills. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Description Reporting to the Senior Manager, this role will lead the data quality management oversight program for Compliance RCM information by developing processes and procedures to ensure proper data governance and data management, overseeing data quality management program in accordance to the Enterprise Data Management Office (EDMO) standards; and proposing, designing, and implementing data solutions to strengthen the overall data control environment of the Compliance RCM processes. Also, this role will support the development of the Global Compliance Data Strategy, the roll out of the Tier 1 Output report plans, and will represent Compliance in various TD Data Management forums.We are looking for someone with in depth knowledge of the to embrace a broad range of tasks associated with data risk, data quality management, developing data, application, systems and reporting solutions to address business challenges in Global Compliance, while applying sound data quality controls and infrastructures compliant with TD data standards and requirements. Sitting in this position will help expand your Compliance knowledge, strengthen your expertise and introduce you to the inner workings of our business alongside a team of seasoned, diversely skilled Compliance professionals.Job RequirementsLead the implementation of data governance of enterprise data management frameworks, integrating EDMO data standards, ownership rules, and stewardship processes across critical data domains consumed by Compliance.Create and maintain Dashboards for data quality KPIs and business reporting to empower business teams to monitor data integrity and stewardship performance.Develop and implement best practices on data governance and data management that are aligned to EDMO standards and guidelines for Global Compliance.Serve as liaison between business SMEs and technical teams, ensuring alignment between business requirements, integration logic, and governance controls across multiple platforms.Apply hands-on experience in developing and executing data testing strategies customized to different environment, process types, data platforms and system applications and/or tools. This may require to actively participate in the identification of Critical Data Elements (CDEs), Business Data Elements (BDEs), design of data quality rules to opine on the optimal data quality approach and the level of oversight needed.Manage and conduct end-to-end data and system audits and reviews related to test data controls, present results to management via memos, reports, and/or presentation decks (quarterly data quality checks on Tier 1 Output reports).Apply experience on information system auditing, governance and management of information technology and protection of information assets is highly desired.Provide recommendations to enhance the data quality control environment related to the processes and data reviewed by bringing innovative thinking on data management, reporting, analytics and automation solutions that could be implemented to enhance Compliance data quality control environment in an efficient and effective manner.Oversee the data quality management work performed by Data Owner delegates for Global Compliance.Represent Compliance on the various TD Data forums and be the liaison with Data Stewards (1B) and EDMO, and Data Risk Management (DRM).Lead discussions with internal audits and 2B partners corresponding to Data Management aspects associated to the RCM Programs.Train junior analysts and promote data literacy through workshops, documentation, training across different stakeholders. Be able to deliver under tight timeframes with multiple key stakeholders with different needs/requirements.Well-developed business and technical acumen and analytical capabilities with the ability to consolidate inputs into clear, concise analysis and recommendations.Contribute to project plans, estimations and status updates.Identify issues, develop and maintain processes that address and resolve them and ensure proper communication/alerts to stakeholders as needed.Exposure to data governance and data strategy projects within TD and/or other Financial Institutions is an asset.Participate and be an integral contributor within the Compliance Data Enablement & Transformation team.Support TD's mission to be a customer-focused integrated financial institution that is dedicated to delivering value to customers, through: delivering legendary customer experiences; operating with excellence; understanding our market and industry; managing our risks; and enhancing our brand.Work with a dynamic and highly effective team to achieve team goals.Leverage enterprise IT and data strategies and projects to effectively implement Compliance goals within Corporate standards, projects, and budgets.Interact and communicate with individuals across within Compliance, other Oversight Functions and the Business segments.QualificationsUndergraduate Degree or Technical Certificate.7+ years of relevant experience working in technology, data architecture, systems, and business processes.Proficiency in Microsoft 365 tools such as Access, Excel, Power Automate, Power BI, SharePoint suite, etc. is an asset.Strong written and verbal communication skills including demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner.Skilled in designing data models, incorporating industry standards in the design.Solid understanding of relational data model design, dimensional modeling.Experience with documentation of data management (data lineage, data profiling, etc.) and data governance activities would is an asset.Curiosity to continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution design/delivery.Exceptional attention to detail and accuracy, requires minimal supervision of work product.Strength in coaching and advising clients, partners and project teams.Commitment to and belief in the quality of your deliverables.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet