6 Emplois pour Expert Cloud - Canada
Application Hosting Services, Business Connect and Cloud
Toronto, Ontario
Cynet Systems
Aujourd'hui
Emploi consulté
Description De L'emploi
Job Description: Responsibilities: Improve and support the day to day operations of AHS and Cloud applications (ex: patching, monitoring, etc). Integrate and secure cloud services for applications. Provide Operational Support for Networking/Security for GDC/Colo3, Business Connect/OPCS/Perimeter Firewalls for Azure and AWS 3. Daily operational changes, Incident/problem management. Provide on call/standby support when required. Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status. Must adhere to Service Level Agreement (SLA) metrics, device maintenance. Providing technical MoP for all changes. Ability to acquire network captures and articulate/document capture and point or root cause. Ability to work on Network/Security Project Initiatives along with all keep the lights on (KTLO) activities. Must Haves: Deep networking experience with various technologies. Incident response experience. Must have cloud expertise in networking technologies. Must have client relationship skills Nice to Have: Prior Government experience. Experience and Skill Set Requirements - Evaluation Breakdown Technology Experience - 30 (Using specific examples, please describe your technology experience). Cisco Nexus, ACI, Adaptive Security Appliance (ASA), F5, Check Point, Palo Alto. Daily operational changes, Incident/problem management. Provide on call/standby support when required. Closure of tickets in a timely manner. Keeping clients/management up to date on ticket status. Strong conceptual and practical understanding of Networking (ACI) and VMware(NSX) - Building new infrastructure with automation as per design criteria. Provide intake and incident resolution - Integration of services such as identity, logging and monitoring. Provide reports as required. Provide skills and knowledge transfer. Provide solution status on various project being worked on. Demonstration of leading projects and initiatives end to end (technical and non-technical. Cloud Expertise - 20: Using specific examples, please describe the most recent experience and demonstrate your knowledge with Cloud. Demonstrated knowledge in scripting/coding using Agile/DevOps practices to improve service deliver. Incident Analysis and Problem Solving - 10 (Using specific examples, please describe your demonstrated knowledge/skills in Analysis and Problem-Solving) Using specific examples, please describe your demonstrated knowledge/skills in Analysis and Problem-Solving. General Skills - 10 : Using specific examples, please describe your demonstrated knowledge/skills in Communications and Customer Service. Demonstrated experience of working with customers/key stakeholders and using communication skills to resolve operational issues, negotiate or document process related intelligence.
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