64 Emplois pour Financial Services - Canada

Financial services Agent

Beloeil, Quebec Desjardins

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Description De L'emploi

As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and rapid solutions in terms of investment, financing and protection, all in line with the action plan. You draw on your interpersonal savvy and communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development support. You assist members and clients, providing excellent customer service. You create offers for routine transactions, and help sell products and services based on the needs of members and clients and current strategies and practices. You tailor your approach based on members’ and clients’ needs. More specifically, you will be required to :Handle client requests. Perform tasks and research as needed, and recommend appropriate solutions.Help colleagues manage their agenda and emails.Be attentive to the needs of members and clients and recommend solutions that meet their needs and expectations.Help members and clients choose and get the most of their tools and channels based on how much independence and automation they want.Seize business opportunities and participate in sales development initiatives.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment* What you bring to the tableAttestation of Collegial StudiesA minimum of three years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredKnowledge of French is requiredAdvanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.Advanced proficiency in a third language (Mandarin, Arabic, Creole, Portuguese, or Spanish) due to the nature of the tasks, work tools, or interactions with partners or clients.Understanding of financial documents used in asset managementKnowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitorsKnowledge of integrating financial data into systemsKnowledge of compliance with An Act respecting the distribution of financial products and servicesUnderstanding of the philosophy and fundamentals of financial services cooperativesKnowledge of operating procedures related to investment and financing activitiesKnowledge of operating procedures related to convenience products and services and automated and assisted transactionsKnowledge of operating procedures related to opening accounts, the selling of additional products and services, and Accord D financingKnowledge of the Desjardins business processes (e.g. sales, solicitation and negotiation)Knowledge of service standardsMust have a valid driver's licence and access to a vehicleDrive results, Interpersonal Savvy#LI-HybridTrade Union (If applicable)

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Financial Services Representative

Kingston, Ontario Kawartha Credit Union

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Description De L'emploi

Financial Services Representative (Permanent, Full-time)Location: Kingston, ON
Hours: 37.5 hours per week, Monday to Saturday
Rate of Pay: Dependent on experience 
As a Financial Services Representative, you will: Specialize in retail lending, recommending solutions which will enable our members to achieve their personal financial objectives.
Anticipate and determine the needs of members. Transact request or refer the member to the suitable service area.
Conduct interviews (personal loans, lines-of-credit and mortgages), complete document/application preparation and credit analysis.
Approve or decline credit applications that are within assigned lending limits; or make a recommendation to the applicable Manager/Lender for approval or decline of credit applications not within assigned lending limits.
Provide needs-based advice, counselling members on financial matters such as family budgeting, credit management and investment/retirement planning.
Identify opportunities to generate sales and new members.
Monitor the renewal of maturing investments, mortgages and loans. Ensure members receive appropriate notice, advising of alternative options and assist with renewals.
Establishing and maintaining effective relationships with members by providing excellent member service.
Perform other duties as needed or assigned.  Qualifications: Post-secondary education with emphasis in business or financial planning would be an asset
A minimum of two years’ comprehensive experience in consumer lending
Advanced member service and sales skills
Excellent organizational and time management skills
Mutual Funds License, active and in good standing
Willingness to complete additional educational components as required At Kawartha Credit Union diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.
If you are interested in pursuing a career in the financial services industry with a dedicated, enthusiastic team of professionals in a growing organization that supports an inclusive barrier-free recruitment and selection process, apply now!
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