6 Emplois pour Financial services - Montréal

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well. you might just be in the right place to join our team.Services organization at Lightspeed focuses on providing foundational services that provide core offerings across the Lightspeed product portfolio. In addition to a catered solution for our Golf merchants, Services org owns Financial Services (Payments, Capital), Scheduling Services, and Technical Services (Auth, Merchant Data).We are looking to hire Senior Software Developers who will work on the Development team within the Services org, who will be responsible for the development and maintenance of various features within the products your team owns. You will make valuable contributions to the overall codebase for new features or resolving bugs, help improve the architecture and other related activities. As a Senior Engineer, you are expected to bring strong technical expertise, help the team accomplish their goals, help evolve the team’s process and tooling, etc. You will take an active role in various production operations, including on-call rotations.Most important of all, you’ll work with experts within a growing department providing foundational services to various products at Lightspeed & critical to its success. Note that we are looking for hire for multiple positions across different teams within Services at Lightspeed.What you'll be responsible for:Deliver on the sprint commitments through development of features & bugs across various services;Participate in development planning, retrospectives and demos;Help decompose high level requirements into development tasks and work items for delegation; Keep the team informed regarding expectations, priorities, release status and project schedules;Lead effort estimation for sprint and product roadmap deliverables;Initiate and contribute to continuous improvement of our software delivery processes and practices; Identify and encourage areas for growth, education and career development for your team;Participate in finding top talent for your team and the organization;Provide technical and process guidance to your team;Participate in code reviews in order to teach and enforce high standards of code quality;Support the tools and products that the team delivers.What you’ll be bringing to the team:Strong software engineering and computer science fundamentals.Strong programming skills in either TypeScript, Go, Java, Node.js, Ruby or Rails or C#.Our current tech stack is Ruby, Go, Typescript, Java and the actual language used depends on the team you will join/of your interest.Experience developing scalable, reliable applications on the cloud (we use AWS/GCP).Experience in various architectural paradigms in distributed systems such as event-driven services.Experience leading initiatives and feature work from design to production deployment;Strong sense of ownership and self-improvement, with a growth mindset.Who you are:You have a passion for software development and a customer-focused mindset.You are a team player always working towards the overall team’s success.You understand the need for constant improvement, self-growth, and accountability.You step up to solve problems for the business;You set ambitious goals, and act with a sense of urgency and focus.What's in it for you?Join a fast-paced, high-growth company;Work on high-traffic products used at a global scale providing critical services for our merchants;Surround yourself with strong talent and enjoy continuous professional growth;Develop in a modern and proven technology stack;Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment;Opportunities to learn and expand your skill set;Become a valued part of the diverse and inclusive Lightspeed organization. and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:Lightspeed equity scheme (we are all owners);Flexible paid time off policy;Health Insurance;Health and wellness benefit of $500 per year;Paid leave and assistance for new parents;Mental health online platform and counselling & coaching servicesVolunteer day.#LI-SS3

Description :CUSTOMER: • Act as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking products/services or policies/procedures• Provide sound advice with every customer interaction, contributing to an exceptional customer experience• Use ability to discover and advise on meeting/exceeding customer needs by asking deeply curious and thoughtful questions• Improve customer financial confidence through ongoing dialogue and by answering questions• Engage in customer outreach (via phone, email, and other means) to discuss portfolio updates and/or additional opportunities which best service the customer's needs• Provide total financial reviews and provide appropriate recommendations based on the customer's personal circumstances• Ensure customer issues are resolved in an accurate and efficient manner, escalating issues where necessary• Possess comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations• Assist with maintaining a professional and inviting space in all common areas of the branch, adhering to premises, marketing, and/or regulatory guidelines, paying attention to the office space in which the advisor occupies• Support the frontline with transactions, as necessary• May act as a point of escalation and support for the frontline and advice staff, ensuring customer problems are handled appropriately, when requiredSHAREHOLDER: • Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers / sales opportunities and referrals, to increase profitability and enable business growth• Promote and offer full suite of products, sales, services and banking capabilities• Contribute to business objectives for Operational Excellence• Support the timely and accurate completion of business processes and procedures• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary• Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations• Identify, suggest and actively participate in process improvement opportunities• Ensure necessary due diligence to support the accuracy of all transactions / activities• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite• Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductEMPLOYEE TEAM: • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment• Support the team by continuously developing knowledge in own area• Participate in personal performance management and development activities, including cross training within own team• Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities• Contribute to a fair, positive and equitable environment that supports a diverse workforce• Act as a brand champion for your business area/function and the bank, both internally and/or externallyBREADTH & DEPTH• Requires specialized expertise to provide complex transaction/ product feature advice and guidance to customers• Requires specialized skills and expertise in a range of products, services, concepts and processes and could be characterized by moderate - high complexity / risk• Acts as a sales process/product expert to customers and/or internal partners• Identifies complex problems and formulates the most appropriate solution• Acts as a team lead and/or escalation point for complex issues, coordinating the work of others and providing coaching to maintain service, process and product standards• Uses insights into how the customer or sales team integrates with other teams to coordinate efforts and resources to achieve shared objectives• Has direct impact on the quality of the duties performed, or services provided, to the sales team and the unit supported• Implements sales and customer service procedures and approaches to complete work• Requires tact to exchange ideas and customer information in a concise and logical way; handling of sensitive customer information and resolution of exceptions• Generally requires specific formal certifications at this level of expertise• Generally reports to an Assistant Branch Manager or Branch ManagerEXPERIENCE & EDUCATION: • High School diploma and/or• 1+ years relevant experience• IFIC or CSC• CFSA to be completed upon hire• Post-Secondary or Undergraduate degree (in related field) preferredWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only):*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

   Requisition ID: 232659Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way.  As an essential member of the Canadian Banking Branch network, your focus is to provide exceptional service throughout the customer’s journey.Is this role right for you? In this role, you will:Be passionate about financial sales as well as delivering trusted financial advice to customersEducate customers, providing relevant insights and expert adviceCreate financial plans, leveraging relevant financial planning tool modules and select advice based tools and resourcesUnderstand the importance of being results-drivenBe highly engaged Demonstrate a collaborative approach when dealing with peers, customers, and partnersBuild relationships, focusing on providing a great client experience and growing long-standing relationships with existing customersDo you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:Sales management experience and the ability to market ScotiabankThe ability to build strong relationships focused on providing a great client experience and growing relationships with existing customersA license to sell mutual funds and working towards the CIFP Diploma in Financial Planning (or Bank recognized equivalent)What’s in it for you?A competitive compensation and benefits packageAbility to make a lasting impact on customersAn inclusive culture where we value and recognize our employees’ contributionsAn organization committed to making a difference in our communities – for you and your customersYou will have an assigned book of mid-affluent customers and the ability to build on this book with growth potential customersPursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele Location(s):  Canada : Quebec : Laval Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.