27 Emplois pour Customer support - North York
Customer Experience Associate - Sheppard & Consumers Branch (18.75 hours/week)
Publié il y a 18 jours
Emploi consulté
Description De L'emploi
Customer Service Associate
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Representative - Utility
Aujourd'hui
Emploi consulté
Description De L'emploi
About Us:
Robertson Electric Wholesale, a Sonepar Company is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and ambitious plans for further growth and expansion, Robertson is seeking candidates to join our dynamic Company and be part of our continued success.
Robertson is looking for a highly organized Customer Service Representative to support our Electrical Utility Department in Vaughan.
Scope of the position:
This role focusses on managing customer inquiries, preparing quotes, and supporting supply chain functions related to electrical products, equipment, and services. Success in this position requires strong communication skills, advanced Excel abilities, and an understanding of supply chain operations.
Key Responsibilities:
- Act as the main point of contact for utility customers, responding to inquiries related to orders, product availability, delivery timelines, and technical specifications
- Prepare and manage customer quotes for electrical products and services, ensuring accuracy and proper pricing.
- Coordinate with vendors, suppliers, and internal teams to ensure timely order fulfillment and product availability
- Track and monitor order status through the supply chain, updating customers on delivery schedules or delays
- Utilize Microsoft Excel to maintain and analyze data, including inventory reports, pricing sheets, quote logs, and delivery records
- Work closely with the purchasing and logistics teams to resolve issues related to inventory, shipments, or lead times
- Responsible for carrying out any other duties assigned by management.
Skills and Qualifications:
- 2 years of customer service or operations experience, preferably in the utility and electrical supply sector
- Proficiency in Microsoft Excel, including experience with formulas, Pivot tables, VLOOKUP, and Data analysis
- Strong communication and problem-solving skills
- Ability to thrive in a fast-paced environment while managing multiple tasks and deadlines
- Attention to detail and a commitment to providing excellent customer support
A few reasons why it’s great to work for us
- Robertson Electric Wholesale is an established and fast-growing company
- Competitive salary and bonus
- Comprehensive medical and dental benefits
- RRSP matching plan
- Opportunities for growth and development
Robertson Electric is an equal opportunity employer. Please be informed that the position is conditional upon successful completion of a Mandatory Criminal background check . We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.
Remote Customer Service Representative
Aujourd'hui
Emploi consulté
Description De L'emploi
At AO Globe Life, we believe in providing exceptional service that helps families and individuals secure their future.
We’re currently looking for Customer Service Representatives who are passionate about helping others and making a positive impact.
Why Work at AO Globe Life?
Purpose-Driven Work : You’ll assist clients in finding solutions to secure their families' futures through life insurance.
Full Training Provided : No insurance experience?
No problem!
We’ll equip you with all the training you need to succeed.
Great Work Environment : Join a team that supports each other and fosters a friendly, collaborative culture.
Career Growth : There are opportunities for career advancement within our company for those who are committed and driven.
Competitive Compensation : Enjoy a solid pay structure with opportunities for bonuses and rewards.
In This Role, You’ll: Answer inbound calls and respond to customer inquiries with care and professionalism.
Assist customers with policy questions, updates, and issues.
Maintain accurate customer records and update details as needed.
Work to ensure that customers have an outstanding experience with every interaction.
Ideal Candidates: Have a customer-first mindset and excellent communication skills.
Are problem solvers who enjoy helping people.
Are detail-oriented and organized.
Can work well both independently and as part of a team.
Previous customer service experience is preferred, but we are happy to train the right person!
Ready to join a company that values its people and provides opportunities for growth?
Apply today and start your journey with AO Globe Life! Powered by JazzHR
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