Explorez les nombreuses opportunités de carrière dans le service à la clientèle au Canada. Les postes de service à la clientèle sont disponibles dans divers secteurs, allant de la vente au détail à la finance, en passant par la technologie. Les 1,509 Emplois pour Customer Service - Canada
Customer Service Representative
Calgary, Alberta
Betterteam Pty Ltd
Aujourd'hui
Emploi consulté
Description De L'emploi
Westlake Pipe & Fittings, a Westlake division (NYSE:WLK), is one of the largest polyvinyl chloride pipe and fittings manufacturer in North America. With 23 manufacturing and distribution locations, the company supplies gasketed, solvent weld and restrained joint pipes and a wide range of fittings for a diverse list of markets including municipal water and sewer, plumbing, water well, pool and spa, and agricultural and turf irrigation. Westlake Pipe & Fittings is an industry leader in product development with Certa-Lok® spline-lock technology and product systems that are focused on building A Better Foundation. To learn more, visit the website at WestlakePipe.com and follow us on LinkedIn and Facebook. Salary Range; $60-70KSUMMARY:Under the supervision of the Customer Service Supervisor, the Customer Service Rep II is able to master the role with minimal supervision and build strong customer relationships based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. DUTIES AND RESPONSIBILITIES:May include, but are not limited to, the following: Order Entry:Receives orders (Electronic Data Interface or Email) and verify pricing & execute on DOA approvals prior to entry of order.Monitors pricing approval status and migrate to SAP once approved, verify pricing, products, footage and update ship to address to match PO from customer.Calculates % of products per line in determining Truck Load percentage & note on the OA (Order Acknowledgement).Checks stock and/or line time availability & note on OA, send OA to Rep/customer.Verifies all POs migrated by Independent Reps for accuracy & make any necessary changes according to the customer PO. Advise customer and/or Rep of changes if any.Understands and correctly interprets Service Level Agreements for customers and sales team, including all retail customer contracts and requirements.Understands and executes all types of order processing, (i.e. EDI, fax-to-EDI, web-to-EDI). Order Maintenance:Schedules and maintains orders in SAP and SFDC.Creates deliveries for released orders by calculating truck loads, verifying truck weights and product availability.Coordinates with Shipping to build efficient loads and schedules for pool trucks.Communicates any variations or schedule delays in customer orders in a timely manner.Provides (Proof of Delivery) PODs and Invoices to customers as required.Maintains records of customer interaction, in SFDC – Voice of Customer (VOC).Manages the status of open orders/backorders.Communicates with Reps/Customers to obtain T/L fills and B/O releases.Runs daily Order Edit.Sends weekly open order reports to all Reps.Works closely with Planners, Sales, Credit, and Salesforce.com Administrator. Conflict Management:Professionally accepts, logs, manages and resolves customer and sales issues in a professional and empathetic manner.Keeps customers informed of any issues of orders/deliveries.Attends trade shows to showcase knowledge of product and assist sales team. Credit, Debit, RGA:Manages the Return Material process within agreed upon policy parameters, ensuring customer satisfaction, while guidelines are achieved. Researches deductions/short payments/credit disputes & communicates with customer in a professional and empathetic manner to resolve dispute/issue.Processes credit applications for new or updated customer SAP accounts.Gathers information for credit/debit memos and forward to customer service. EDUCATION, EXPERIENCE AND QUALIFICATIONS:Formal education such as a Bachelor’s degree or certifications or 3-5 years of practical customer service/order entry. Strong interpersonal and relationship management skills.Pipe & Fittings product knowledge.Ability to troubleshoot and resolve issues/conflicts.Good systems aptitude and solid PC/keyboarding skills.Strong math skills.
About Westlake:
Westlake (NYSE: WLK) is a global diversified industrial company that manufactures and supplies essential products that enhance the daily lives of people around the globe. Our products, now under a One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods. Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. Westlake is proud to contribute to driving a sustainable future through the creation of essential products that are Enhancing Your Life Every Day®.
About Westlake:
Westlake (NYSE: WLK) is a global diversified industrial company that manufactures and supplies essential products that enhance the daily lives of people around the globe. Our products, now under a One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods. Consumers gain the benefits of materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. Westlake is proud to contribute to driving a sustainable future through the creation of essential products that are Enhancing Your Life Every Day®.
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Customer Service Representative
Calgary, Alberta
ADM
Aujourd'hui
Emploi consulté
Description De L'emploi
Job Description About ADM:At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at .About the positionThe Customer Representative will report to the Commercial Manager. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.Duties and ResponsibilitiesOrder entry and invoicingSales contract entryReceive IDT shipments into inventoryOversee A/R and A/PSupply export documentation for export shipmentsEnter new vendors into MDM HubRecords management and general office administrationBuild sustainable relationships and trust with customer accounts through open and interactive communicationAssist with placement of orders, refunds, or necessary exchangesAssist with Payroll for hourly employeesEnter in daily production and correct book-to-physical errorsMake month-end inventory reconciliationsGrain settlementsFeed transactionsRecord retentionFilingAdditional duties as requiredRequired Skills and QualificationsFamiliarity with Microsoft Office (Excel, Outlook, Word)Customer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyStrong phone contact handling skills and active listeningEducation or Work ExperienceHigh school diploma or equivalentProven customer support experience or experience as a Client Service RepresentativeHealth and SafetyFollow ADM health and safety standard and report all unsafe acts or conditions to supervisorWork in accordance with local/provincial legislation Req/Job ID 100191BR #LI-Onsite Ref ID #LI-CF1 Customer Service Representative | Archer Daniels Midland
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Customer Service Representative
Ottawa, Ontario
U-Haul
Aujourd'hui
Emploi consulté
Description De L'emploi
Location:3636 Innes Rd, Ottawa, Ontario K1C 1T1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul Offers:Career stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24-hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey’s SmartDollar ProgramCustomer Service Representative Responsibilities:Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum Qualifications:Valid driver’s license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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Customer Service Representative
Ottawa, Ontario
AppleOne
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Representative/Relocation SpecialistOttawa$21.63/hrJob details:30% - Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website25% - Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call25% - Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves10% - Update relocation files – record detailed notes for each communication & action to the corresponding relocation file5% - Perform various administrative tasks to support the Contact CentreQualifications:Excellent communication skills, written and verbalBackground in relocation services is an assetProfessional, self-starter with the ability to assume additional responsibilities and work flexible hours as requiredPrevious experience in a customer support role through a contact center is an assetCapable of using different methods of communication simultaneously, i.e. email, telephone, video call, and chatGood interpersonal and communication skillsSuperior customer service skills and orientationCollaborative style neededAbility to maintain professionalism at all times under stressful situationsStrong organizational skillsAbility to plan and manage work under time constraints, without direct supervision Additional details:You MUST be able to work anywhere from 8am-8pm Monday through FridayTraining sessions (Monday to Friday from 8am-4pm for 3 weeks)Fingerprints are required
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Customer Service Representative
West Kelowna, British Columbia
U-Haul
Aujourd'hui
Emploi consulté
Description De L'emploi
Location:3571 Old Okanagan Rd, West Kelowna, British Columbia V4T2P5 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers:Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligibleOpportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligibleYou Matter Program (EAP)Mindset App ProgramWellness ProgramsDiscounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities:Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum Qualifications:Valid driver’s license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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4
Customer Service Representative
Lunenburg, Nova Scotia
Circle K
Aujourd'hui
Emploi consulté
Description De L'emploi
Store 6002049: 150 Victoria Street, Lunenburg, Nova Scotia B0J 2C0Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary workers through PNP (some conditions may apply) Your key responsibilities:You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store! What we are looking for:Customer serviceCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat to have:Customer service experienceMotivation to advance in your career!Willingness to learn and have fun! Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.
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5
Customer Service Representative
Toronto, Ontario
HaleyMarketing Group
Aujourd'hui
Emploi consulté
Description De L'emploi
We’re hiring a customer service representative to support clients by phone and email. In this role, you’ll help resolve inquiries, provide product support, and create positive experiences for every customer. Ideal for someone who enjoys helping people and staying organized in a busy setting. Job Type: Permanent Location: Etobicoke, ON Pay Rate: $55,000 to $58,000 annually Hours: Monday to Friday, Day Shift (8:30am- 5:00pm) What You'll Do: Processing orders and releases through the Encore ERP system Proofreading Factory Tickets for first time orders Communicates with customers on a regular basis to ensure a high degree of customer satisfaction Purchasing corrugated supplies through the Encore ERP system when required Purchasing complete farmout items as required Liaise with Scheduling and Shipping to meet the customer requirements Follow up with complete farmout vendors to ensure on time delivery Liaise with the Sales Department regarding customer needs, faxing, photocopying and problem solving Supporting the Sales Department with accurate, timely responses Assess, establish and monitor Inventory for economic order quantity Monitoring inventory levels and assisting with MRP/EDI’s in a timely manner Participate in Lean Manufacturing Kaizen’s and utilize the techniques Answering telephones Other related duties as assigned Training others when required A High School Diploma Proficient in Microsoft Word, Excel, Outlook and other software as required 1 year of corrugated experience or three years related experience in a Packaging environment, two years in Customer Service and/or inventory management Ability to read and interpret documents such as safety rules, Factory Tickets, Picking Lists and procedure Manuals Strong oral and written communication skills Must adjust to flexible working hours Must be legally eligible to work in Canada and able to work full time hours as required by this position
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Customer Service Representative
Shelburne, Nova Scotia
Circle K
Aujourd'hui
Emploi consulté
Description De L'emploi
Store 6002078: 41 Falls Lane, Shelburne, Nova Scotia B0T 1W0Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary workers through PNP (some conditions may apply) Your key responsibilities:You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store! What we are looking for:Customer serviceCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat to have:Customer service experienceMotivation to advance in your career!Willingness to learn and have fun! Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.
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Customer Service Representative
Newmarket, Ontario
CareerPlug
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Representative Customer Service Representative: Position OverviewHigh volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals. As a Agent team member, you will possess superior customer service skills. Our environment is based on mutual respect where you will be making your own decisions while getting maximum support from the Agent. Main ResponsibilitiesAssisting our customers with their payments/billingExecute changes to customer auto and home insurance policiesCommunicate with car dealerships and lawyers’ officesFollow up on underwriting documentation requestsLiaise with the Desjardins Marketing RepresentativeEmail correspondenceAnswer customer incoming phone callsProvide overall excellent customer service experience. QualificationsOTL License is preferred, but not required at hiringLLQP Life Insurance License is preferred, but not required at hiringExcellent communication skills both written and oralOut-going personality that enjoys speaking with peopleSuperior social media skills- Facebook, Linkedin, TwitterAttention to detailAbility to work independently and in a team environmentSelf-MotivatedSuperior computer skillsSocial media savvy CompensationWe offer a competitive compensation package which includes base salary, commission, bonus, health and dental benefits, paid vacation, personal and sick time off These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
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Customer Service Representative
Ontario, Ontario
Care First UK Recruitment Solutions
Aujourd'hui
Emploi consulté
Description De L'emploi
Customer Service Representative (Remote)Location: Ontario, CanadaCompany: Aspire Lifestyles Americas, Inc.Job description:Join our team as a Remote Lifestyles Concierge!Start Date: September 22, 2025.Location Requirement : MUST be located in Ontario, CanadaAspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges! If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home.Why join us? Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).Competitive pay: $20.00/hour + monthly performance bonuses$2.00/hr shift premiums for all hours worked after 7pm ET.Comprehensive benefits plan after only 30 days of employment.Opportunity to participate in our RRSP program with company match after 1 year.Paid training and time off.Career growth opportunities in a supportive, inclusive environment.No sales required. Schedule Requirements: Must be available for full-time work.Afternoon, evening, and weekend availability required. Here’s what you bring to the team: The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.The ability to think outside of the box and go above and beyond to provide customer satisfaction.Strong internet skills - Proficiency in navigating multiple systems simultaneously.Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels ( and email). Work-from-Home Requirements: Private, distraction-free home office with a lockable door.MUST have a Smart that can operate the most up to date operating system.High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.No satellite internet connections. Qualifications: High school diploma or equivalent is required.2 years of customer service experience required.1 year of Call Center experience required.Prior experience in the Hospitality or Travel industries preferred.Must be able to pass a pre-employment background screening. Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#ecruit
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